DEVELOPMENT OF THE QUEUE MANAGEMENT SYSTEM TO PRIORITIZE HANDICAPPED PERSONS

Abstract

Queue Management System is a system that manages the queuing number of the given customer in obtaining services. One of the problem arise normally is the long wait in the queue, due to system inefficiency regardless at the government or private sector. To make matter worse, some services in the current Queue Management System does not give any priority to elderly people, pregnant woman, and handicapped person. The purpose of this system is to propose a proof of concept of a Queue Management System that able to give priority to handicapped person automatically. This article presents the design of the Queue Management System that expected the result to prioritize handicapped person